24May2018

3 Challenges of Using Unrelated Metrics in Digital War Rooms

Troubleshooters Hunt for Answers Using Events, Forensic Logs, and Unrelated Point Metrics

Most IT operations teams rely on reactive event management systems and after the fact log based forensics to diagnose performance and availability problems and issues with critical online services and applications. The approach, while almost universally used, has 3 key challenges that are barriers to war room success:

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17May2018

Customer Spotlight: Navis Powers their Business Value Dashboard Strategy with OpsDataStore

Customer Challenge

Navis, a part of Cargotec Corporation, is the global technology standard for managing the movement of cargo through terminals, standing the test of time. Navis combines industry best practices with innovative technology and world‐class services to enable our customers to maximize performance and reduce risk. Whether tracking cargo through a port, automating equipment operations, or managing multiple terminals through an integrated, centralized solution, Navis provides a holistic approach to operational optimization, providing customers with improved visibility, velocity and measurable business results.

Consolidated Realtime Heterogeneous IT Data

Navis was looking for a solution to simplify the complex process of IT Operations Analytics to help manage IT resource consumption and allocation and turned to OpsDataStore for help.

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24April2018

Digital War Room Strategy – Closing the Gaps to Gain Efficiency

Strategies for Digital War Room Success

In our previous Blog we discussed the findings and implications of the EMA global research into today’s Digital War Room. War Rooms have significant costs to today’s enterprises; they involve large numbers of scarce and expensive talent and are highly disruptive organizationally. Most importantly, they are almost always reactive in nature; continuing a vicious cycle whereby IT is never able to strategically focus on becoming sufficiently proactive to prevent the very issues triggering War Rooms in the first place.

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17April2018

The Digital War Room Battleground – Costs, People and Metrics

The Digital War Room Battle Ground: Cost, People and Metrics

Last week the Enterprise Management Associates’ (EMA) Dennis Drogseth conducted comprehensive global research into the state of today’s IT War Room practices and presented the results in a Webinar on “Unifying IT for Digital War Room Performance”. The insights from the EMA research spanned all aspects of IT, process, organization and technology related.

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5April2018

3 Questions to Measure the Performance and Efficiency of Your IT Strategy

Is Your Enterprise IT Strategy both Efficient and Performant?

In today’s ever-increasingly digitized business reality, where ever-more processes and interactions with suppliers, partners and customers are implemented in software and online 24×7, three over-arching pressures continue to drive Business strategy. However, what can’t be overlooked is the need to tie IT Strategy and Metrics to Business Strategy to deliver efficiency and performance.

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29March2018

Consolidate Performance Monitoring Metrics to Realize AIOps Benefits

The Ever-Increasing Importance of Monitoring

Nearly every business today relies upon hardware and software technologies to deliver its products and services to its key business constituents. This trend will only continue to increase as enterprises are aggressively digitizing their business processes to deliver products and services more rapidly, stay competitive, increase productivity and improve their bottom line.

Once the process is online or ‘digitized’ the battle has only begun. Enterprise with online applications that interface with prospects, customers, suppliers, and partners find that they must then continuously and rapidly evolve those applications to keep them competitive in the marketplace.

IT Operations must support these digitization efforts with platforms that are flexible and dynamic, and that rapidly scale to meet emerging to periodic demands. Read more

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