Network World has published a blog post by OpsDataStore, “Should IT Operations be Event Driven or Data Driven”? This post clarifies the differences between events and metrics (data) and describes the best way to handle each.
Dennis Drogseth the VP of Enterprise Management Associates, a leading industry analyst firm, has published a new blog post, “Why Advanced IT Analytics Deployments Show Benefits That Are Too Good To Miss”.
In a research note dated February 20 2017, titled “BSM Is Dead; Use Other ITOM Tools to Convey Value and Manage Operations”, Gartner put the BSM category of management and monitoring tools out of its misery.
Amazon has announced that it is buying Whole Foods. Clearly Amazon believes that it can bring its expertise in logistics and software to bear to deliver new value to customers. There is also an important lesson in this digitization strategy for Enterprise IT Operations.