26May2018

Avoiding Gartner’s 10 Worst Monitoring Mistakes

Gartner has published a new note, “Avoid These ‘Bottom 10’ Monitoring Worst Practices”. These practices increase costs, lengthen outages, delay problem corrections, and lead to unhappy customers (the business).

Let’s go through these one at a time and see what can be done to avoid them.

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24May2018

3 Challenges of Using Unrelated Metrics in Digital War Rooms

Troubleshooters Hunt for Answers Using Events, Forensic Logs, and Unrelated Point Metrics

Most IT operations teams rely on reactive event management systems and after the fact log based forensics to diagnose performance and availability problems and issues with critical online services and applications. The approach, while almost universally used, has 3 key challenges that are barriers to war room success:

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17May2018

Customer Spotlight: Navis Powers their Business Value Dashboard Strategy with OpsDataStore

Customer Challenge

Navis, a part of Cargotec Corporation, is the global technology standard for managing the movement of cargo through terminals, standing the test of time. Navis combines industry best practices with innovative technology and world‐class services to enable our customers to maximize performance and reduce risk. Whether tracking cargo through a port, automating equipment operations, or managing multiple terminals through an integrated, centralized solution, Navis provides a holistic approach to operational optimization, providing customers with improved visibility, velocity and measurable business results.

Consolidated Realtime Heterogeneous IT Data

Navis was looking for a solution to simplify the complex process of IT Operations Analytics to help manage IT resource consumption and allocation and turned to OpsDataStore for help.

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